Evergeny Vasanev – Renowned Photographer
Exceptional service and very friendly staff! FIVE STARS! It was our first time in Sri Lanka, and we were just amazed by the professionalism and hospitality of all the workers at Shineway-rent-a-car and especially Jaliya.
We were communicating via email before arrival and mr. Jaliya was super competent, carrying, fast with his replies and friendly with every response. He kindly asked in advance if we got driving permits from automobile association of Sri Lanka already which are required to drive here, and since we did not have them, he entirely took care of it. We just sent our international driving licenses, and by the time we arrived permits for both my husband and me were ready.
When we arrived we were welcomed and provided with all details right away, we just turned our heads and the car was already waiting for us at the front door, we made a quick inspection, got all the instructions about the car and insurance and were ready to go! WOW! Seriously, I have never rented a car that fast and stress-free anywhere I have traveled to. It took us just about five mins by the time we walked in the door to the time we were leaving with the car.
AND the car was GREAT; it was nice jeep RAV4 – just perfect for our trip! We had much of the driving and adventures planned, for six days we went from Colombo to Sigiriya Rock, then to Nine arches bridge, Yala and came back to Colombo. So it was essential to us to have a car we can rely on, and it did not disappoint. Since we were not used to Sri Lanka’s driving system at the beginning, and it did get a bit intense for us, the sharp brakes and excellent stability of the car saved us many times from getting into an accident, I am not even kidding!
WE are very-very happy with all the experience and service! Thank you so much! We will recommend Shineway-rent-a-car to anyone visiting Sri Lanka. THANK YOU!